Andor Health
Healthcare was built around the visit.
A patient develops symptoms, schedules an appointment, receives treatment, and leaves. Days, weeks, or months pass before another interaction occurs. While this model has served acute care well for decades, it falls short for chronic disease, where patient needs evolve every day, not just during scheduled appointments.
As healthcare shifts toward value-based care and outcomes-based reimbursement, health systems need a fundamentally different operating model. One that continuously monitors patients, identifies risks before they become crises, and coordinates timely interventions at scale.
That is why Andor Health and Psynergy Health launched the ACCESS Clinic, powered by ThinkAndor®, the industry's leading AI-native clinical services operating system. The initiative combines AI reasoning, a licensed virtual clinical workforce, and an approved CMS ACCESS Model clinic into a single, accountable model for continuous care.
Moving Beyond AI That Documents
Most healthcare AI today focuses on improving productivity during a patient encounter. Ambient documentation, note generation, and clinical summaries reduce administrative burden, but they still depend on the traditional visit as the center of care.
The next generation of AI extends well beyond documentation.
ThinkAndor® continuously analyzes information from electronic health records, remote patient monitoring devices, patient-reported outcomes, and wearable technologies. Rather than simply summarizing information, AI agents reason across the patient's longitudinal record, identify meaningful clinical changes, prioritize interventions, and prepare recommendations for clinician review. Every decision remains under the oversight of a licensed clinician, ensuring responsible, accountable AI.
The result is a model where AI performs the continuous operational work surrounding care while clinicians focus on the decisions that require human expertise.
Why Continuous Care Matters
More than two-thirds of Medicare beneficiaries live with chronic conditions that require ongoing management rather than episodic treatment. Traditional healthcare models often detect problems only after patients experience deterioration significant enough to require hospitalization.
Continuous care changes that equation.
By combining remote monitoring, longitudinal patient engagement, AI reasoning, and coordinated clinical intervention, providers can identify changes earlier, intervene sooner, and prevent unnecessary emergency department visits and hospital admissions.
This approach aligns directly with the CMS ACCESS Model, which rewards organizations for improving patient outcomes over time rather than simply delivering more visits. The ACCESS Clinic extends these capabilities to Medicare beneficiaries nationwide through coordinated programs focused on cardiometabolic disease, chronic kidney disease, musculoskeletal conditions, behavioral health, transitional care management, and other chronic conditions.
Technology Alone Doesn't Improve Outcomes
Healthcare organizations have invested heavily in software over the past decade, yet clinicians continue to face workforce shortages, growing administrative demands, and increasing patient complexity.
Technology by itself cannot solve those challenges.
Successful transformation requires technology, clinical services, and operational accountability working together.
The ACCESS Clinic combines:
- AI agents that continuously analyze patient data and automate clinical workflows.
- A licensed workforce of physicians, advanced practice providers, nurses, dietitians, and care coordinators who validate recommendations and deliver care.
- Deep integration with existing clinical workflows and electronic health records.
- A reimbursement model designed around measurable patient improvement rather than episodic encounters.
Rather than handing software to health systems and expecting them to operationalize it, the model delivers both the technology and the clinical services required to achieve outcomes.
Proven at Enterprise Scale
The foundation behind the ACCESS Clinic is already operating across more than 40 health systems, supporting over 20 million patients in nearly every U.S. state. AI agents have completed more than 35 million clinical and patient interactions while helping organizations improve both operational and clinical performance.
Health systems leveraging the platform have achieved outcomes including:
- 180% increase in patients seen following hospital discharge
- More than 40% reduction in unplanned readmissions
- 45% reduction in total cost of care
- 24% reduction in hospital readmissions
- Automated care pathways supporting remote patient monitoring and chronic disease management
These results demonstrate that continuous, AI-enabled care can improve patient outcomes while helping health systems address workforce constraints and financial pressures.
The Future Is Accountable AI
Healthcare is entering a new era.
The conversation is no longer centered on whether AI can generate a note or summarize a chart. The real opportunity is creating AI-native clinical services that continuously support patients, augment clinicians, and improve measurable outcomes.
The ACCESS Clinic represents an important step toward that future by bringing together AI reasoning, clinical expertise, and accountable care delivery into a single operating model.
Because the future of healthcare isn't defined by better software.
It's defined by better outcomes.